hzyz's commitment to responsible gaming
hzyz is here with you to make sure entertainment does not become a problem. Set your own limits, play in a controlled way, and seek help when needed.
For ages 21 and above only
Our commitment
hzyz believes that online gaming is a form of entertainment, not a source of income. The mental and financial wellbeing of every player on our platform is of the highest importance to us. That is why we provide multiple responsible gaming tools and guidelines to help you enjoy yourself in an informed and controlled way.
Gaming is enjoyable only when you stay within your budget, play with a clear head, and do not chase losses. hzyz always wants our users to stay healthy and happy. If at any point you feel that gaming is having a negative effect on your life, please contact our support team right away.
Our 24/7 live chat and email support are always here for you. Assistance is available in Bengali and English. Support email: [email protected]
Warning signs
- Placing increasingly larger bets to try to recover lost money
- Hiding your betting activity from family or friends
- Neglecting daily responsibilities or family duties
- Playing with money meant for bills or essential expenses
- Feeling restless or under mental stress
- Being unable to stop even after winning
Keep in mind
- Gaming is for entertainment only
- There is no guarantee of winning
- Only play with money you can afford to lose
- Take breaks, get some rest
hzyz protection tools
Deposit Limit
Set a cap on the maximum amount you can deposit per day, per week, or per month. This limit cannot be exceeded, making it easier to stay within your budget.
Time-Out Feature
Put your account on a break for a set period — from 24 hours to several weeks. During this time logging in or making deposits will not be possible, ensuring a refreshing break.
Self-Exclusion
Request a long-term self-exclusion that keeps your account permanently closed for 6 months or more. This is the strongest protection measure available.
24/7 Support
The hzyz support team is always ready to help with any issue. Contact us in Bengali or English via live chat or at [email protected]. No question is too small.
Gaming History Review
View all your bets and transaction history at any time. Understand your own playing patterns and make decisions when needed — awareness is the first step to protection.
Family Protection
Keep your account secure from minors. hzyz is for ages 21 and above only. Parents should stay alert and use password protection on their devices.
How to activate protection
Log in to your account
Access your account on hzyz and go to your profile settings.
Responsible Gaming menu
Find the "Responsible Gaming" section — all the tools are available there in one place.
Set your preferred limits
Deposit limit, time-out, or self-exclusion — choose according to your needs.
Get help from support
If you have difficulty doing it yourself, let the support team know right away via live chat.
Responsible gaming guidelines
Budget planning
Before you start gaming, ask yourself one question: "How much money can I lose and still manage my household?" That amount is your gaming budget. The minimum deposit at hzyz is ৳500, but whatever amount you deposit, make sure it stays within your budget.
Never play with emergency funds, savings, borrowed money, or money set aside for family needs. Remember, gaming is entertainment — it is not a way to earn income. The chance of winning is never equal for everyone.
Time management
Playing continuously for a long time reduces your ability to make decisions and increases the tendency to place larger bets unintentionally. Take a break at least once every hour. Drink some water, stand up, talk to your family.
hzyz's time-out feature lets you voluntarily keep your account closed for a set period. This feature is completely free and takes effect as soon as you request it.
Protection of minors
hzyz is for ages 21 and above only. Age is verified at registration. If anyone has registered using false information, that account will be cancelled and any deposited funds will not be refunded.
A request to parents: use a password lock on your device and be careful to ensure that children cannot access your gaming account or payment information.
Self-exclusion process
If you feel that gaming is becoming a problem, self-exclusion may be the right step for you. Once activated, you will not be able to log in to hzyz for the specified period, will not be able to open a new account, and will not receive any promotional messages.
To activate self-exclusion, email [email protected] directly or contact us via live chat. Our team will act quickly.
Frequently asked questions
Enjoy safely — hzyz is always by your side
Play responsibly and stay within your limits. Read the FAQ to learn more or go directly to our games section.